Frequently asked questions

What if I have seen a style in gold but I want it in Silver?

Not a problem, we hand make all our own products so just give us a call or drop us an email and we can tell you how to order. Please note that colour changes may add time onto delivery. Tel: (0) 1745 403137 Email: sales@haloandco.com

Do you Ship worldwide?

Yes we do! In fact we ship products all over the world. You can easily order on line and just choose your shippping destination. It's as simple as that. Tel: (0) 1745 403137 Email: sales@haloandco.com

Do I need an account to place an order?

You are not required to have an account on our website to place an order. It just helps you trace orders and simplify re orders.

How do I clean my piece?

Is VAT charged on orders from non-EU countries?

If you order from outside the EU and your delivery address is outside of the EU, in the VAT will automatically be deducted from your order.

How much is delivery?

UK delivery is free for orders over £100 £4.95 for orders under £100. UK Express delivery £7.95. Delivery to Europe is £7.95 Rest of World is £14.95.

Where can I try the products on?

We have our own showroom for you to try pieces on. If you would like any specific guidance on any of our pieces, please get in touch as we’re always delighted to help. Our showrrom is by appointment only please visit https://www.haloandco.com/studio-visit for full details. We also have great stockists worldwide check out our top stockist list https://www.haloandco.com/contact or contact us if you can see one near buy as we have have additional stockists not featured on the site. Tel: +44 (0) 1745 403137 Email: sales@haloandco.com